REFUND & CANCELLATION POLICY

 
You may cancel your subscription at any time. To avoid being charged for the upcoming month, cancellation requests must be submitted before the 1st day of the month.

If you cancel on or after the 1st day of the month, your subscription will remain active for the current month, and your cancellation will take effect the following month. No refunds will be issued for monthly subscriptions that have already been processed for the current month.

Annual Subscriptions
 
Annual subscriptions may be canceled at any time. A prorated refund will be issued for any remaining months in which you have not yet received your subscription. Refunds are calculated at a rate of $13 per unfulfilled month remaining in your annual subscription term.

For example, if you purchased an annual subscription and have received 4 months of letters, you would be eligible for a refund of $104 for the remaining 8 months ($13 × 8 months).

Refunds will be processed to the original payment method whenever possible. Please allow up to 10 business days for processing.

If you have any questions regarding your subscription, cancellation, or refund, please contact us. We are happy to assist you.